Advocates may inform the Child Support Division of safety concerns a survivor has with the child support process. Both domestic violence agencies and the Child Support Division have their own confidentiality and privacy policies that govern how each entity maintains and shares information.

Federal and state laws and regulations prohibit the disclosure of case-specific information with anyone that is not a party to the case or has not been allowed written access to the information. An advocate working with a survivor on a child support case may reach out to the Child Support Division as a part of their advocacy efforts once the survivor completes a Authorization for Release of Information for them to do so. 

When there is family violence or safety risks, asking your client to complete the Request for Nondisclosure Form could be very helpful. While the Request for Nondisclosure is not required to have the case marked with the Family Violence Indicator, it can help the child support office process the case considering the safety concerns. 

Advocates can refer to Creating Safer Spaces – Release of Resident or Non-resident Information for details to ensure confidentially policies are followed and that consent is fully informed while advocating within the child support system.

Advocates may work with survivors to understand and navigate each system's confidentiality and privacy protocols and minimize barriers to information and support.